Alika's Big Island Tropica Flower Farms

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**Order Policy** Please Read.

All Information Must be Complete & Correct. All Prices are "PLUS" Shipping costs/Winter wrap fee(seasonal), signature fee & tax if applicable.

Please Note, orders received by us after monday evening will be shipped out for the following week delivery schedule unless otherwise noted" remainder of paragraph ok, except last sentence "If you have a last minute Rush order, please email us at and we will try to make every possible accommodation.

** Please Note ** as regards all major holidays such as Mother's Day, Valentine's Day, Thanksgiving & Christmas, We highly recommend You Place Your orders As Early as possible so, we may properly schedule & have ample supplies available.

Our Recommended Shipper is Federal Express. The current minimum shipping charge is $29.95 & up depending on weight & box size for weekday deliveries (ie Wednesday, Thursday or Friday deliveries only) if you have any questions, kindly email us at

Federal Express requires complete & accurate physical address information. Any incorrect or incomplete address information will result in an additional $17.50. charge as incomplete/incorrect address fee. Voids Our freshness Guarantee & delays will be encountered.

Federal express automatically leaves packages at a residential address without a signature requirement. If You are not certain someone will be at home to accept the package, We highly recommend the shipment be sent to the work or office address for delivery – especially during winter months. To require a signature there is a $5. additional fee.

Federal Express Does Not delivery to post office box addresses. However, if the Recipient has a P.O. Box – Please Include Both the P.O. Box number AS well as the Physical address for delivery.

WINTER WRAP FEE: October to April Winter Wrap/Heat Protection Fee of $15. min. per shipment will be added where applicable.

**NOTE** Winter Wrap is intended to protect During transit & may not protect if the shipment is left out in the cold.

PLEASE NOTE: We are not responsible for any shipments left at the door if no one is home to accept delivery.

**Please Note** All Protea Baskets are individually & custom handmade & require advance order notice**

Upon receipt of Your Order, We will send You a confirming email with shipping cost and scheduled delivery date. Please be sure to include Your email address & contact information.

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